This PDF file is a record of the FFY2013 EAP Training as it happened. It includes the question and answer sessions as well additional documents used during training.
Slides used during the EAP Coordinators’ training presented at FFY2013 EAP Annual Training August 15 and 16, 2012. The presentation is sectioned into the following smaller PowerPoint presentations for training local EAP staff.
Slides used during the EAP Coordinators training presented at FFY2012 EAP Annual Training August 10 & 11, 2011. The presentation is sectioned into the following smaller PowerPoint presentations for training local EAP staff. The sections follow the EAP Policy Manual chapters with Section One providing the training introduction and context.
Section 1: Includes State of the Program, Training Approach and WAP presentation
Section 2: Includes Chapter 1-Control Environment, Chapter 2-Service Provider Responsibility, Chapter 3-Energy Vendor and PUC presentation
Section 3: Includes Chapter 4-Application & Application Processing, Chapter 5-Program Eligibility Requirements and Chapter 6-Primary Heat
Section 4: Including Includes Chapter 9-ROFW, Chapter 10-A16, Chapter 1-Benefit Payments & Refunds and Chapter 12-Client & Vendor Notification
Section 5: Includes Chapter 13-Incidents & Appeals, Chapter 14-Communication, Information & Reports, Chapter 15-Data Practices & Records, Chapter 16-Grant Contracts, Chapter 17-Program Fiscal Management, Chapter 18-Monitoring & Technical Assistance and eHEAT Enhancement List.
This PDF file is a record of the FFY 2011 EAP Fall Training as it happened.
Slides used during the EAP Coordinators training presented at FFY2011 EAP Annual Training August 11 & 12, 2010. The presentation is sectioned into the following smaller PowerPoint Presentations for local training of EAP staff. The sections follow the EAP Policy Manual Chapters with section 1 as training introduction & Context
Section 1 including EAP State of the Program, WAP Overview, Training Approach and New Manual
Section 2 including Chapter 1 Program Control Environment, Chapter 2 Overveiw of Service Provider Responsibility and Chapter 3 Vendor
Section 3 including Chapter 4 Application & Application Processing, WAP, Unemployment Insurance, Chapter 5 Program Eligibility Requirements and Chapter 6 Primary Heat
Section 4 including Chapter 7 Crisis, Chapter 8 Energy Related Repairs, Chapter 9, Reach Out For Warmth, Chapter 10 Assurance 16, Chapter 11 Benefit Payments & Refunds and Chapter 12 Client & Vendor
Section 5 including Chapter 13 Incidents, Semcac Flood, CAPSH Flood, Chapter 14 Data Practices & Records, Security R. Gooley, Change Password in eHEAT, Chapter 15 Communication & Information and Various Reports
Section 6 including Chapter 16 Grant Contracts, Chapter 17 Fiscal Management and Chapter 18 Monitoring & Technical Assistance
This PDF file is a record of the FFY 2010 EAP Fall Training as it happened.
Slides used during the FFY2010 Fall Training for EAP Coordinators are sectioned into the following smaller PowerPoint Presentations for local training of EAP staff. The division are by the Internal Controls Framework (ICF) sections.
Introduction including Agenda EAP State of the Program, WAP State of program, Overview of Training and Train-the-Trainer
1. Control Environment including Program Management, EAP Business Strategy Model (BSM), Internal Control Framework (ICF), State Plan, Policy Development Process (includes PAC and EACA Input), Local Plans & Contracts, EAP Start up Procedures and Agency & Coordinators Responsibility
2. Risk Management including Risk Assessment, Risk Mitigation (Dup Check), Data Practices, Debtor Exemption Claim Notice and Security
3. Control Activities is divided into two areas; 3.a. Program Control Activities, 3.b. Fiscal Control Activities
a. Program Control Activities including The Application, Instructions and Rights & Responsibilities, Processing Applications, Service Provider Best Practices, Safe at Home, eHEAT, EAP Eligibility, Weatherization Assistance Program (WAP), EAP Benefits Primary Heat, Crisis Benefits, Assurance16, ERR Benefits, ROFW, Cold Weather Rule
b. Fiscal Control Activities including Fiscal Topics, Travel & Purchasing Requests, Slow down, ROOM & End Program, Payments and Refunds, Reports, Vendor Relationship, Vendor Policy & Agreement, Vendor Meetings, Vendor Fiscal Management and Consumption
4. Communication and Information including Communication Strategy and Outreach
5. Monitoring including Monitoring process & Focus and Quality & Performance Control