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Overview
Interactive Voice Response (IVR) is the technology behind automated voice menus that allow callers to choose options with a host computer.
IVR allows a computer to detect voice and dual-tone multi-frequency signaling (DTMF) keypad inputs.
Features & Benefits
- Organizations can process a higher volume of calls
- Decreases the workload of call center and administrative staff
Pricing
This is a designed service, please contact your Account Manager for pricing details.
For more information about pricing, see the current Rate Schedules.
Getting Started
Please contact your account manager about getting started with this service.
Contact your Account Manager Ordering information
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